Motorola Solutions | ImpactSales
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Motorola Solutions

Case Study: Motorola Solutions

Customized Sales Training e-learning Programs and Customized Curriculum

The Situation

Motorola Solutions has developed three custom-designed live (face to face) workshops. These were designed in collaboration with an external training partner that specialized in live training but did not have an e-learning option in the format or with the creativity and customization that Motorola demanded.

 

Motorola had recently adopted a series of customized sales methods that needed to be communicated globally with efficiency and accuracy.

 

Not only did sales teams need to understand the thinking behind the new methodology, but also needed to be able to utilize the strategy and planning tools that were subsequent to the program.

The Solution

Impact Sales – through our partnership with CARA Corporation, developed three individual e-learning modules custom-designed for Motorola’s unique sales process and branding.

 

These highly interactive modules were designed in a way that teaches complex concepts interactively and in a way that all key contributors could relate to.

 

Because of the rapid development required, urgency in program launch and global commitment to utilization, Impact Sales created communication plans and coaching guides to help managers support integration in the field.

  • "I have had the great opportunity to work with Marcia at two different companies; one, a large, international data communications and telecommunications equipment provider and the other, a large, global insurance brokerage and risk management services company. In both cases, I contracted Marcia to conduct in-depth needs analyses, architect curriculums, provide skill mapping and curriculum development, and create detailed course designs and story boards for a variety of learning modalities and target audiences. Marcia is thorough and creative in her design. She is skillful and efficient in blending the right learning methodologies and coaching support to produce measurable behavioral outcomes. Whenever I have a need to develop training that is complex, addresses multiple target audiences, and requires both strategic and tactical expertise – I call Marcia. She is at the top of a very short list of individuals whom I trust to work diligently to help me achieve my goals and whom I am comfortable putting in front of my executives as a part of my team."

    Joanne Roig, Sales Training and Development Leader – AJ Gallagher (previously – Training and Development Mgr – Motorola Solutions)

This program in partnership with CARA Corporation

The Results

Fully launched program within three months of start.

 

Global reach with highly interactive e-learning and coaching program. Audience reach went from hundreds to thousands with consistent communication and delivery.

Hover Over Image Above For Description.

  • Included in the Program:

    • Highly Customized e-Learning Converted from Live Training Materials from third party partner
    • Rapid design and development
    • Highly interactive and collaborative learning exercises
    • Coaching Guides
    • Communication Plan