This Month's Webinar | Communicating with Style – Agily Navigate Communication Filters to Positively Influence Sales Results The ability to effectively communicate is perhaps the most important skill for sales and service professionals. Understanding how to communicate is key to your success. The mind is very much...
Service From the Inside Out – Tap Into the Full Strength of Your Team to Create Unsurpassed Customer Loyalty A common thread in all outstanding organizations is that service starts on the inside. Most organizations strive for client and customer satisfaction, but what about the internal...
It Takes All Kinds – What’s the Fluff About Soft Selling Skills? Learn how to influence, build relationships, gain commitments and improve communication by reading customer styles, understanding your sales style and adjusting your approach to be the most effective you can be. Have you ever...
If salespeople focus strictly on product knowledge and sales techniques, they have a one in sixty four chance of connecting with the customer. There are four basic components of an effective sales skills equation. Take away any piece of the equation and you lose a...